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Trust & Security

Your Security is Our Priority

At The Birdling, we maintain the highest standards of security and compliance to protect your data and infrastructure.

Security Practices

Data Encryption
  • AES-256 encryption for data at rest
  • TLS 1.3 for data in transit
  • End-to-end encryption for sensitive communications
Access Control
  • Multi-factor authentication (MFA) required
  • Role-based access control (RBAC)
  • Principle of least privilege enforced
Infrastructure Security
  • 24/7 security monitoring and alerting
  • Regular vulnerability assessments
  • Automated patch management
Compliance & Auditing
  • Annual security audits
  • Comprehensive audit logging
  • GDPR and data protection compliance
Incident Response
  • 24/7 security operations center (SOC)
  • Documented incident response procedures
  • Free incident response for African SMEs
Employee Security
  • Background checks for all personnel
  • Regular security awareness training
  • Secure device management policies
Report a Security Vulnerability
We take security vulnerabilities seriously. If you've discovered a security issue, please report it to us.

Contact Information

Email: report@thebirdling.com

We aim to respond to all security reports within 24 hours.

What to Include

  • Description of the vulnerability
  • Steps to reproduce the issue
  • Potential impact assessment
  • Suggested remediation (if available)
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