Incident Response
24/7 Cybersecurity Incident Response
Rapid response when you need it most. Free incident response for SMEs in West and East Africa.
Our Incident Response Process
Detection
< 5 min
Analysis
15–30 min
Containment
1–2 hours
Eradication
2–4 hours
Recovery
4–8 hours
24/7 Availability
Our incident response team is available around the clock to respond to security incidents immediately.
Expert Analysis
Certified cybersecurity professionals with deep expertise in threat analysis and incident management.
Full Remediation
Complete incident resolution including eradication, recovery, and post-incident security hardening.
Free Support Program
Free Incident Response for African SMEs
We're committed to strengthening cybersecurity across Africa. SMEs in West and East Africa qualify for free incident response services.
West Africa Coverage
Free incident response for SMEs in:
- • Nigeria
- • Ghana
- • Senegal
- • Côte d'Ivoire
- • Mali
- • Burkina Faso
- • Benin
- • Togo
East Africa Coverage
Free incident response for SMEs in:
- • Kenya
- • Tanzania
- • Uganda
- • Rwanda
- • Ethiopia
- • Somalia
- • Burundi
- • South Sudan
Eligibility Requirements
- Registered business in West or East Africa
- Small to Medium Enterprise (SME) - under 250 employees
- Experiencing an active cybersecurity incident
- First-time claimants (subsequent incidents may require paid support)
Need Immediate Assistance?
If you're experiencing a cybersecurity incident, contact us immediately